Named Most Reliable and Least Reliable Cars in the US

2023 Toyota Corolla Cross price and specs

With a sample size of more than 300,000 vehicles, the latest Consumer Reports study unveiled the most reliable — and least reliable — car brands in the US, with a few surprises on the list.


A new study from the USA has named it most reliable and least reliable cars in one of the largest automotive markets in the world.

Toyota, Lexus, BMW, Mazda and Honda made the top 5 most reliable car brands, with BMW rising from 10th to third place in just one year, edging out German competitor Audi to sixth place.



Each car receives a score between zero and 100 – compiled by a non-profit organization consumer reports – with data from more than 300,000 vehicles built between 2000 and 2022 – with an average score between 41 and 60.

The data comes from vehicle owners and is considered one of the most comprehensive studies of its kind.

Popular brands such as Alfa Romeo, Chrysler, Dodge, Fiat, Jaguar, Land Rover, Maserati, Mini, Mitsubishi, Polestar, Porsche, and Rivian were excluded from the study because sample sizes were not large enough to be statistically valid.



rank brand Average
1 Toyota 72
2 Lexus 72
3 bmw 65
4 Mazda 65
5 Honda 62
6 Audi 60
7 Subaru 59
8th Acura 57
9 kia 54
10 Lincoln 54
11 Buick 54
12 genesis 52
13 Hyundai 46
14 Volvo 45
fifteen Nissan 44
16 R.A.M. 42
17 Cadillac 42
18 ford 41
19 Tesla 40
20 Chevy 40
21 GMC 36
22 Volkswagen 31
23 jeep 30
24 Mercedes Benz 26

Volkswagen recorded the lowest score for a single vehicle model.

The widespread adoption of the latest technology in Mercedes-Benz vehicles made the vehicles more prone to breakdowns and brought the brand average to last place for the first time – down five places from last year.

“A lot of technology doesn’t necessarily always work, and there’s more potential for problems,” Jake Fisher, senior director of auto testing at consumer reportssaid US publication Automotive News.



“Mercedes-Benz decided to really try to stand out with all the latest gizmos and gadgets… and it’s kind of come back to bite them.”

The Toyota Corolla Cross became the most reliable model in the report, scoring 96 out of 100, while the Corolla Hybrid, Corolla and outgoing Prius were also rated “well above average.”

The Ford F-150 Hybrid was one of the worst performing vehicles in the reliability survey, scoring just four out of 100 points.



Electric cars also didn’t fare well, with just four out of 11 models receiving an average or above average reliability rating.

“It’s very easy for someone to say, ‘EVs are unreliable,'” said Mr. Fisher.

“That’s not so much the point of a car stuffed with technology [that it is] will have problems. And right now the hybrid market is not there at all.”



Ben Zechariah

Ben Zachariah is a veteran Melbourne-based writer and motoring journalist who has worked in the automotive industry for over 15 years. Previously a truck driver, Ben completed his MBA in Finance in early 2021. He is considered an expert in the field of classic car investments.

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